MANAGED IT SERVICES
Managed IT Services is usually a part of an MSP or known as managed service provider which deals with single or even multiple IT service needs. Most generally, managed IT services handle remote servers, desktops, and device management.
VoIP / VOICE OVER INTERNET PROTOCOL PHONES
The internet and broadband connections allow for adaptable communication systems, and VoIP is one of them. This IT service utilizes a business/person’s internet in place of a traditional telephone line, permitting end users to make and receive calls with their Internet Service Provider. Current VoIP phones also provide a variety of functions, like: SMS/MMS messaging, eFax, Virtual Assistant, Call Recording and more. Typically, VoIP’s also require a service subscription instead of a traditional phone service at a better price.
DATA BACKUP AND DISASTER RECOVERY
MSP providers offer data backup with cloud or with external data drives. Nonetheless of the method used, data backup involves the conservation of data in case of unexpected problems, such as natural disaster, malicious attacks, and even hardware failure. Often a business refers to this as a “BDR strategy” (backup disaster recovery). For most organizations, having some form of backup is required in order to prevent issues like downtime and critical data loss.
CYBERSECURITY SERVICES
A wide-ranging category involving any and all service types tumbling under the umbrella of cybersecurity. In IT, it’s the act of protecting networks and data from malicious outbreaks by installing a variety of methods, from network monitoring, firewalls, anti-virus, layered networks, and much more. Often managed through a provider, it can also be handled on-site. Cybersecurity services are valuable as they draw from larger resources and more experienced staff. Among IT service options, the importance of cybersecurity cannot be stressed enough.
REMOTE SUPPORT
As the name indicates, remote support allows for IT specialists to offer support services from a different location, sometimes controlling a device to assist with troubleshooting issues via the internet. Support can be used for IT assistance, software repair, or other needs. Very useful when IT experts are not physically accessible, usually handled by an MSP to save time and money at the same time.
NETWORKING SERVICES
Networking IT services involves everything for the successful operation of an establishment’s network. This involves the structure of network structure, the setup of devices like LAN routers, switches and modems, the design of the networks (such as breaking a network into different layers), security, optimization, and many other factors. Often a business will build this on-site, however, if local IT experts are insufficient then third parties are used for the proper implementation of services.
COMMUNICATION MANAGEMENT
IT services conduct all communication services often provide universal communication solution platforms for companies. A Unified Communications platform is a type of software incorporating all types of messaging, from chat, email, voice, video call, and even email.
Communication management also involves the planning of a communication system, such as the propriety and guidelines for sending/receiving emails. For instance, a company may only allow business sensitive information to be kept on company emails.
STRUCTURAL CABLING
Structural cabling is an association that is made up of smaller, consistent elements. You can install structural cabling systems in a building or across a campus. It’s this kind of network cabling that can support all of the rapidly-advancing technology coming to the workplace.
Since the beginning of personal computers, the introduction of laptops and VoIP calling systems, the demand on a business’s cable network has only grown. In the past, point-to-point cabling was used, which meant every piece of hardware used its own cable. The cabling literally ran from point to point. This would lead to a chaotic mess of wiring and cables that could be accidentally unplugged or present a safety hazard for tripping. To accommodate the rising need for speed and more bandwidth, structural cabling systems came into use and are now the best solution for a business’s network.
Structural cabling systems are a kind of network cabling resolution that categorizes your infrastructure. The beauty of structural cabling is that it helps to future-proof your business by accommodating any new hardware you add while supporting the increasing amount of data businesses use every day. It makes things much easier to manage as your business grows.
CLOUD BACKUP SERVICES
The cloud is a multipurpose platform capable of supporting numerous virtual services, such as operating systems and programs. Cloud backups are one part of the service model too, allowing users and companies to store their important information on external cloud servers, avoiding hardware failure or other problems. Cloud backup is typically handled by service providers for a monthly or annual subscription.
REMOTE MONITORING AND MANAGEMENT
Alike to security services and also found with an MSP, a monitoring software does as it sounds: looks into servers, net traffic, communication, security, and/or anything needed by an organization. This service is often employed for smaller companies who lack the resources of larger organizations but still require robust IT support/features. Responsibilities can range from routinely updating software/anti-virus to monitoring the veracity of hardware with S.M.A.R.T applications.
FIREWALLS SERVICES
Firewalls are a common, essential part of any cybersecurity plan. Most companies handle their own or have a firewall for their network – but in some cases will elect a third party for supplementary firewall options. Options vary based on the provider. Some firewalls are hybrid models, for instance, which allows for supplementary control and network monitoring options outside of the normal rulesets. Others may offer a single firewall resolution for all internal/remote devices. The needs vary built on the necessities of each specific establishment.
ANTI-VIRUS PROTECTION
A subdivision of cybersecurity, anti-virus services are perhaps one of the most common types of IT service found in this business. Required, anti-malware protection comes in the form of software because of the developing threat malware presents in the modern world, any company relying on IT must have some form of anti-virus installed or service deployed.
MOBILE AND REMOTE NETWORKING
Mobile and remote networking allows staff to work from mobile devices and/or remote devices, typically off-site from a physical location. This is handy because it offers a great range of flexibility for workforces, and also allows them to work on projects from virtually anywhere. Useful if a company location is unreachable for unpredicted explanations.
UNIFIED COMMUNICATIONS
Unified communications contain the software and planning of bringing all communication procedures together in a single space. As cited, examples of this include UC software. This can either be managed by a business or a service provided by an MSP provider.
VIDEO SURVEILLANCE AND CCTV SYSTEMS
Protect your business from burglary and break-ins with our wide-ranging Video Surveillance and CCTV systems.
Gaining visibility into your business can be a challenge. Whether you manage one location or 1,000, an effective video surveillance system assists as a crime deterrent as well as a main method to capture and document security events on your locations. With S&L IT Consultants video security solutions and CCTV security systems will help protect your locations so you can focus on what matters the most, running your business.
A security camera monitoring system is a critical factor of a comprehensive security strategy. S&L IT Consultants is proud to offer the knowledge and proficiency to design, install, maintain and upgrade a wide range of CCTV solutions to meet your unique business needs, as well as integrate with your existing systems. Whether you’re looking for basic local video surveillance systems, or complex enterprise-class video surveillance for large and complex locations, S&L IT Consultants can deliver the solution you need. We provide security camera systems, onsite storage, and video management software.