Here's the thing: Expertise doesn't work like a light switch you can flick on when it suits you. When you treat IT as something you deal with only when there's an emergency, you're already on the back foot.
It usually starts with a text that looks completely legitimate, as if Google sent it themselves. It often sounds urgent, with messages such as: "We detected a new device syncing with your Google Authenticator account. If this wasn't you, call [number]."
You fire up your laptop in the lobby before a big client meeting. The slides are polished, the demo is ready, and you feel calm and prepared.
Picture this. You walk into the office tomorrow morning, and nothing works.