It's a story we've heard more than once: a freelancer changes careers; an agency closes its doors. The helpful guy who built your website five years ago stops responding.
Many businesses assume their data is safe just because they use Microsoft 365 or Google Workspace. It's in the cloud, so it must be backed up, right?
You've got backups. That means you're safe from ransomware, right?
When everyone uses the same login, it becomes impossible to track who did what. Was it Sarah who deleted that folder, or James, or someone pretending to be one of them?