You know the routine: you plug in your laptop charger, and nothing happens. Wiggle it left; still nothing. Tilt it up slightly, apply a little pressure, and the charging light finally flickers on.
If you have upgraded to Windows 11 and something just feels . . . off, you are not imagining it. Your computer is not broken, and you are not going crazy.
When a lawyer runs through due diligence, when an insurer asks about your cybersecurity controls, or when a new enterprise client wants to know how you handle their data, they are not on a fishing expedition; they are doing their job.
The staff are helpful, and they know which buttons to click to get their jobs done. But ask them who the internet provider is, and you'll get a shrug.